Terms and Conditions
Welcome to OneClick Renewables Website Terms and Conditions
These terms and conditions apply to the use of this Website. By accessing this Website and/or placing an order, you agree to be bound by the terms and conditions set out below. If you do not agree, you may not use or access this Website.
Before placing an order, if you have any questions regarding these terms, please contact our Customer Service team at hello@oneclickrenewables.com.
These terms and conditions (“the Terms”) govern the users (“you” or “your”) use of the website oneclickrenewables.com (“the Website”) and your relationship with:
OneClick Renewables Limited
Registered Office: 124 City Road, London, EC1V 2NX
Company Registration Number: 16077204
We reserve the right to update these Terms from time to time. Any changes will be notified via an announcement on the Website. It is your responsibility to check for updates. Continued use of the Website after the changes take effect indicates acceptance of the new Terms.
1. Personal Information
You confirm that the personal information provided during registration is accurate, current, and complete. You agree not to impersonate another person. You will notify us immediately of any changes to your personal information at hello@oneclickrenewables.com.
2. Privacy Policy
We treat your personal information as confidential and will use it in accordance with our Privacy Policy. When shopping on our Website, we collect details such as your name, email, address, and payment information. This information is securely stored and processed in compliance with data protection laws.
3. Protecting Your Security
To prevent fraud, we may validate your details against third-party databases. We may conduct additional security checks and request further information. By accepting these terms, you consent to such checks.
4. Compliance
You agree to use the Website for lawful purposes and not to upload malicious software, viruses, or defamatory content.
5. Indemnity
You agree to indemnify OneClick Renewables against any claims, losses, or damages arising from a breach of these Terms.
6. Third-Party Links
The Website may contain links to third-party sites. We are not responsible for their content or privacy policies.
7. Orders
All orders are subject to acceptance and availability. A contract is formed when we dispatch the goods or confirm the provision of services.
We take reasonable measures to secure order details and payments. However, we are not liable for unauthorized access due to negligence beyond our control.
8. Cancellation & Returns
Consumers have the right to cancel orders within 14 days of receipt. To initiate a return, contact hello@oneclickrenewables.com within 48 hours of receipt.
Returned items must include:
- Order number
- Returns authorisation number
- Refund or replacement request
- Reason for return
Refunds or exchanges apply only to faulty items. Unwanted goods are not eligible for returns.
9. Payment
Prices include VAT where applicable. We reserve the right to adjust prices without notice. Payment is accepted via major credit/debit cards and PayPal.
If payment fails, we may retry within 48 hours. Orders may be canceled if payment remains unsuccessful.
Discount codes are limited to one per order and apply only to full-price items.
10. Eligibility to Purchase
To purchase from this Website, you must be at least 18 years old and provide accurate information. By ordering, you authorise us to validate your payment details.
11. Intellectual Property
All Website content, including text and images, is owned by OneClick Renewables or its licensors. You may not reproduce, modify, or distribute any content without permission.
12. Limitation of Liability
We provide the Website “as is” and make no guarantees about its security or uninterrupted availability. We are not liable for indirect losses, including business interruption or loss of profits.
13. Severance
If any part of these Terms is deemed unenforceable, the remaining provisions remain in full effect.
14. Waiver
Failure to enforce any part of these Terms does not constitute a waiver of our rights.
15. Entire Agreement
These Terms constitute the entire agreement between you and OneClick Renewables.
16. Law and Jurisdiction
These Terms are governed by the laws of England and Wales, and disputes will be settled exclusively in English courts.
For any queries, contact us at hello@oneclickrenewables.com.