Our Frequently asked Questions

General Enquiries

Our Expert Installers

All our installations are carried out by MCS-registered solar installation companies, ensuring the highest industry standards.

Our teams consist of experienced and knowledgeable engineers who are dedicated to delivering efficient, high-quality installations you can trust.

What Happens if There’s an Issue with My System?

If you choose to have your system installed by one of our trusted partners, it comes with a 2-year workmanship warranty and a manufacturer warranty.

This means any installation-related issues will be promptly addressed, and your system is protected against defects. From the moment your system is up and running, you can have complete peace of mind knowing you’re fully covered.

Where Do We Operate?

We currently have installation teams covering all of England, with a 2-3 week turnaround on all installations.

Product and System Compatibility

If you’re unsure about which product is right for you or need expert guidance, our team is here to help! Simply email us at hello@oneclickrenewables.com or call 0800 043 0848.

Is a Survey Required Before Installation?

Once you place your order, a member of our support team will reach out to determine whether an on-site survey is necessary or if we can gather all relevant details through a remote survey form.

All collected information is then shared with our installation team ahead of your scheduled installation to ensure a smooth and efficient process.

Your Cart
Your cart is emptyReturn to Shop